Best Deal Stores - is what's missing in customer
service these days! Our Phone System was installed by an outside
contractor because we ordered the system directly from the manufacturer. Because of this, we had numerous problems with configuration
that could not be explained until Best Deal Stores entered the picture.
We were ready to throw the system out the window until Best Deal Stores
Technicians spent the time necessary to ask the right questions that
provided the right answers. The system is well worth the investment for a
small company as long as you have support and that's where Best Deal Stores shines!
Kathleen
(Graver Capital)
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What can I say, we have used this product
for over a year now and for a small company wanting to sound big - THIS IS
THE ANSWER. It is compact, easy to install and so so flexible. We have an
office in China and so the VOIP option is simply wonderful. Thanks for your
support and ingenuity !
Nicholas Otter
(Sigma Oil)
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These days it's hard to fine a company that has good
technical support after the sale. I purchased a "NEW" phone system from
another ebay site. I called the Best Deal Stores when I was having
problems. setting up the unit. The Person at the Best Deal Stores looked
up the Serial number of my unit and was able to tell me that it was over two
years old. he explained how to do a software upgrade and then sent me the
disk I needed for Free ! NOW that is Great Tech support ! My only regret is
that I did not purchase the unit from them in the first place. Herb Winters
Herb Winters
(Efficient Computer Systems,
LLC) |
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As a consumer, don't you just love it when goods and
services perform as advertised? Well that's what we have found in Best Deal
Stores and our new phone system. The system is indeed the most user
friendly and economical that we could find. We installed it ourselves with
the help of one of our members who had telephone line experience. I
personally handled the programming. Installation was easy overall. But I did
need a little help in understanding a few things. I found the the Best Deal
Stores staff to be be knowledgeable, helpful and patient in addressing
our concerns. We're up and running with the latest in technology. Oh yeah,
we are also saving $118 a month from our previous phone services. Thank God
for Best Deal Stores!
Pastor S. Lee Downing
(Friendship Baptist Church, Fayetteville, NC) |
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I absolutely love it. It took me about 4 hours to read
through the directions, connect the hardware, run new phone lines (and
de-tangle the massive rats nest of wires behind my desk!) and program the
phone, but I've already gone way beyond a basic system. Both incoming lines
are working, auto-attendant is answering in two modes (different choices for
after normal business hours), fax is picking up appropriately, modem is
dialing out as it should, and we are calling "station to station." We'll
see how the customers like it. The two calls we get most often are "what are
your hours?" and "How do I get there?" Auto attendant has a "press 1 for
shop hours" and a "Press 2 for directions to our factory" option. From any
attendant they can reach a live person. Tomorrow will be a good test. I may
have some questions once I get into it some more, but for now, I'm ecstatic
with it. We'll be functioning tomorrow just like a real business!
Scott
(The Soap Fairy)
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I received the system ..I will be installing it next
weekend. Thanks very much for your professional and friendly service!
Matt Fernandes
(WaveOne Technologies)
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"I want you to know that I am VERY impressed with the
product. ... our new phone system has replaced a Nortel Networks Compact ICS key
telephone system in my home-office. The Nortel system was not configured to
handle the message waiting indicator or Caller ID features. I had priced an
upgrade to the Nortel and it would have cost me well over $1000.00 just to
get these two features. I was afraid the new system would seem like a
"downgrade" to my communication system but in the short time I've used
our new system, it has already proven to be a valuable upgrade. Lastly, I do
want want to tell you that your company has done an outstanding job
developing this product. The system has outstanding sound quality and the
voice prompts are very professional. People calling me think I have a
state-of-the-art, very costly PBX phone system installed. Again, thank you!
I cannot say enough good things about this product ..."
David Grant
(http://www.chelsea-sophie.com)
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This seller is the nicest business people you'll rarely
find on the Net.
Commerce Shore
(http://www.CommerceShore.com)
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I just had to write to you and tell how impressed I am
with this unit. I have been looking for a small expandable system like this
for a long time. I finally found it and it does everything and more that I
could ever asked for. It is very easy to setup and very powerful for call
handling in my growing business. I think the best feature for me was the
remote ext after the auto attendant asnwers. This gives me that big business
feel and it enables me to be reached no matter where I might be. Most people
don't take the time to compliment a business for doing a good job but some
how always manage to complain when something goes wrong. I thought you
should know that I am completely satifisfied with this unit and would be
happy to be a reference to any future sales to help people decide on buying
one. Thank you for developing such a wonderful unit for small business.
Bob Zaccagnini
(Industrial Tape
Connection) |
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"Our new phone system from Best Deal Stores has proven to be the perfect solution for our
office. After installing a competitive product costing five times as much,
and not programmable by the end user, we had to return it because is simply
did not meet our needs or the vendors promises. Thank you for producing this
fine product and your great support."
Jay Ambrose
(COGZ Systems)
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We use our new Best Deal Phone system at our office and it is
fantastic. It has all of the features we were looking for in a larger system
for a price that works in to our budget. I personally researched over a half
a dozen different phone systems and none of them offered the growth and
flexibility that the our new system did. Not only that, it was a breeze to set
up and configure.
James Bartlett
(Copia
Technologies) |
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We are very pleased with our new phone system. This
is an inexpensive PBX system that is perfect for a small business like ours,
and it was easy to set up.
Dara Lambert
(Intellichem)
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The system from Best Deal allowed us to expand our consumer utility
price comparison services from the web to our call center. My company, Energyshop.com has been using the
new system now for a just under a
month. I investigated a number solutions with one of my staff who is a
certified Meridian phone system installer and I am glad we choose Best Deal.
Our old phone system didn't allow our staff to receive incoming calls from
our call center while we were at home or on the road. The new system does this very well. Also, the support I received from
Best Deal was amazing. Our local phone company had not configured our
incoming lines as per our instructions and the Best Deal staff helped us
determine this problem and the solution. Thank you for a great product and
phenomenal after purchase support.
Gregg Scott, M.Eng. President
(Energyshop.com)
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We have now been using our new phone system
from Best Deal for about one month and
we couldn't be happier with our choice. We have had at least 6 people
inquire about it after they called our office. With the help of Best Deal
Technicians, the system was easy to
install and program. It does everything we need it to do. The features we
like best are the call screening and the remote extensions. We never have to
worry about taking a long lunch or getting out on the golf course because
our clients think we are talking to them from our office. Our new system is
perfect for an office our size (two partners and a part-time administrator).
We would (and have*) recommend Best Deal Stores!
James E. Slupe & Philip L. Richardson
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Just a short note to tell you that I am very satisfied
with your product. It gives my company a professional phone system at a
fraction of the cost my local phone company wanted to charge. With the help
of our Best Deal Technician, the system was
easy to set-up and has been working flawlessly. I recently recommended your
company to a colleague in my area. Keep up the good work!
Gregg Gunther
(GQP Inc.)
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We are based in the US Virgin Islands but our customers
are all over the world. The system incredibly flexible call cascade
ensures we never miss an important call no matter where we are
Bill Neville
(US Viking LLC)
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I want you to know that I am VERY impressed with the
product. ... our new system has replaced a Nortel Networks Compact ICS key
telephone system in my home-office. The Nortel system was not configured to
handle the message waiting indicator or Caller ID features. I had priced an
upgrade to the Nortel and it would have cost me well over $1000.00 just to
get these two features. I was afraid the new system would seem like a
"downgrade" to my communication system but in the short time I've used
it, it has already proven to be a valuable upgrade. Lastly, I do
want want to tell you that your company has done an outstanding job
developing this product. The system has outstanding sound quality and the
voice prompts are very professional. People calling me think I have a
state-of-the-art, very costly PBX phone system installed. Again, thank you!
I cannot say enough good things about this product ...
David Grant
(http://www.chelsea-sophie.com)
|
|
I want to take the time out from a busy day just to say a
kind thank you for the way that the technicians at Best Deal Stores
helped us to get out of “phone hell.” When we got rid of our outdated system
and went to a new system recommended by Best Deal. We were totally exhausted and burned out by the phone
system we had been using. You guys recognized the bad shape we were in and
you jumped right in and successfully helped us to get our new system up and running in no time. I just want to thank you and your tech
support team for the wonderful job you did for us and we look forward to
working with Best Deal Stores for many years to come.
Harold Morgan |
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Best Deal Stores has been great. Delivered on their
promise to support the products they sell.
Lou Volpe
(RecruitAlliance
Inc) |
|
Very easy to work with! These guys are great. Best Deal
Store's
Technical Toolkit CD-ROM is very instructive and useful. Thanks for the
great work.
Kevin Leaton
(Advanced
EyeCare of Madison) |
|
The technical staff at Best Deal Stores has made
migrating into a new phone system a pleasure. Always
professional and prompt. I have no reservations in terms of using Best Deal
Stores again for future projects
Jerry Quinonez |
|
I was concerned about buying a phone system off the
internet with no local vendor installing for us as we have no IT or Telco
experts in the office. It was the BEST decision. Not only is the new phone
system a
great system, but the service at Best Deal Stores is quite amazing. They
helped us install and then later reconfigure the system . Their patience
with our non-expert understanding was very appreciated! I would highly
recommend buying from Best Deal Stores!
Helena
(Corporate Finance Associates) |
|
Every person in your technical support dept has been
very, very helpful. I cannot express how helpful you all have been. We will
be talking again, I am sure!!! Thank you for everything!!! Mike Sage
Mike Sage
(Avionics Sales Corp.)
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Can't say enough about the support that Best Deal Stores is willing to give it's customers. They are the benchmark for the
highest customer service! Note from Best Deal Stores: we are not sure
who the client 'KD' is, but we sincerely appreciate the kind words
KD |
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I purchased a complete system for my office several
months ago. It installed quickly, the documentation was functional, and the
telephone support/help desk at Best Deal Stores was, and still is,
fantastic. Even the simplest of questions (to the more complex) are answered
quickly and courteously.
Dave Roger
(JayStar Group, Inc.)
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Thanks to Brian and all the support from Best Deal Stores. Although I purchased a Talkswitch from another retailer, they
did not have the music on hold files that I was looking for. Brian and Best
Deal Stores, though knowing that I wasn't their initial customer, was
very helpful in sending to me the music on hold files that I needed. I will
definitely return to Best Deal Stores for any future additions or
upgrades.
Rev. LT Nguyen |
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The Tech Support from Best Deal Stores was solid,
competent, informative and specific to my company needs. Purchasing our
system from Best Deal Stores was the right decision. Thank
you, Ron
Ron Davey |
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Great service & great product. Having
limited knowledge of telephone systems, & what they can do, the help of
Best Deal Stores was invaluable. Highly recommended!
Stan Bond
(IndyShred)
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